About Simba

I am a Christian husband, efficiency nerd, globetrotter and software developer.

I have a passion for innovation. This is backed by having a strong background in technical support, web development and CRM management. I love using technology to solve problems and improve the efficiency of any system I can get my hands on.

When I'm taking time out from a computer screen, I always find something to mount using my drill 👨🏽‍🔧.

Major achievements

(Some)

✓ Setup, manage and configure Salesforce enterprises. This included setting up Lightning Web Components, Customer Portal website and API integrations with 3rd party software such as Calendly, Mailchimp and many more.

✓ Managing a technical support team of 3 for over 3 years. This role includes exercising team management, project management, and systems administration skills. Key metrics monitored included: time taken to resolve tickets, order parts and respond to first contact with the customer.

✓ Integrated Zenkraft and Salesforce, including enabling Visualforce functions to enable automated shipping and tracking of orders saving time and money.

✓ Integrated Odoo and PayPal to create a seamless online payment system for SimbaSupport LLC, increasing their efficiency, sales and revenue.

What I do day to day

✢   Managing and deploying Salesforce apps to increase the efficiency of sales and operations departments
✢   Developing web applications using Angular and Nextjs
✢   Utilizing my customer relationship skills and contributing to better healthcare
✢   Working out 💪🏽
✢   Being kind to my wife (or at least trying to)

If you are interested in learning more or would like to hire me, contact me at simbabanda8@gmail.com or fill out this form